Contact us

Get in touch! Whether you have question or you need support this is the place to tell us about it. Expect one of the team to get back to you within 24 hours for most enquiries, even on weekends. If your enquiry’s urgent tell us so and we’ll try to respond more quickly.

If you have a question about how HiddenCity works, then before contacting us make sure you’ve read how it works and the FAQs.

Need help right now? Call us on 020 7112 8951. We generally try to answer the phone on Mon-Fri (except bank holidays) between 10am and 5pm and sometimes outside these hours too – so if in doubt, give us a call. If we’re busy or you call outside these hours then leave a message and we’ll get back to you.

P.S. Want to know who we all are? See the team (opens in a new page).